Outcomes You Gain:
Higher retention because support agents focus on high-priority items while automations handle repetitive support requests.
Improved SG&A because cross-functional teams spend less time updating systems or manual processes.
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Faster sales cycles that build prospect confidence as you provide fast, accurate quotes and automated uplifts - even with a dynamic product catalogue. ​
How You Achieve Them:
Data strategy that aligns your entire people, processes, and technology to critical business outcomes in a cross-functional manner
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Deep Salesforce revenue-focused expertise around Sales Cloud, Marketing Cloud, Revenue Cloud, and Experience Cloud
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Ongoing Managed Services that keep you improving month-after-month to adapt to your current business needs
“The team is easy to work with and knows the product really well."
Verified review on the Salesforce AppExchange
“No challenge was to big ... there was always an opportunity or a solution.”
Verified review on the Salesforce AppExchange
Dynamic pricing, new recurring payment methods, customer self-selection options ... the list goes on.
Salesforce has excellent out-of-the-box functionality that supports much of what communications companies need today.
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But often, we find the platform is underutilized - or isn't ready for a change in business strategy.
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The necessary functionality includes:
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Real-time reporting
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Clear, defined data flows into adjacent systems
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Easy-to-update pricing, quoting, and more
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Automation of repetitive tasks
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Ability to scale Agentforce and AI for greater efficiency and automation
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Our telecommunications Salesforce consulting gets you full value out of the platform - and aligns the investments to your business objectives. See why many choose DoubleTrack.
