AI hallucinations don't happen by accident.
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Poor content structures, unclear guardrails, lack of citations, and failures to check for data accuracy all contribute to the problem.
Solve These Challenges
Knowledge lives all over the place
SharePoint, PDFs, emails, tickets, CRM, tribal knowledge - it's not consistent, not central, and not ready for AI.
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Too many escalations
Slow and inaccurate AI leads to escalations that could otherwise be avoided
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Lack of measurable baseline
Teams struggle to evaluate RAG performance and improve it.
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Realize Gains Such As:
Measurable KPIs
More accurate agent answers
P95 latency within target
On-time admin configuration delivered
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Operational Wins
Correct answer retrieval above target accuracy that leads to reduced escalations and avoids repeat tickets
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Executive Wins
Organizational trust in the AI outputs supports reduced cost-to-serve for support and sales teams
Trusted By:
How We Help: RAG Enablement
We build reliable, governed RAG-enabled systems tuned to enterprise-grade accuracy with clearly-defined use cases. This includes:
Knowledge Inventory & Unification
Knowledge Schema & Semantic Structuring
Vector Strategy
Golden Set Development
RAG Pipeline Build-Out
Admin Configuration
We Work
Across Systems, Including:
“The experience of working with DoubleTrack has been amazing."
Hearsay Systems
SUCCESS STORIES
Customers like you are on the right track
Let's Talk
On Your Schedule
Schedule a time that works best for you, and we look forward to learning how we can help - and adding value right away.
Want to call us instead? (844) 4DATAVALUE