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Salesforce & Data Consulting For Transportation & Logistics

Streamline your entire lead-to-cash infrastructure. Modernize how you do business around evolving customer expectations.

 

Save big on SG&A while building your AI foundations and innovations.

Outcomes You Gain:

Stronger cash flow due to timely, more accurate engagements for both sales and service that quicken sales cycles and bolster retention

 

Improved SG&A because cross-functional teams now automate what's repetitive, allowing them more time to focus on higher-value needs and allowing you to do more with existing headcount

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Scalable systems that leverage out-of-the-box functionality and create a simpler tech stack that reduces manhours needed to manage

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How You Achieve Them:

Data strategy that aligns your entire people, processes, and technology to critical business outcomes in a cross-functional manner

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Deep Salesforce revenue-focused expertise around Sales Cloud, Marketing Cloud, Revenue Cloud, and Experience Cloud

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Ongoing Managed Services that keep you improving month-after-month to adapt to your current business needs

"We saved $1 million in SG&A annually with DoubleTrack.

The onboarding process was spot-on and our resources and now more efficiently deployed."

Sean O'Shea
Vice President
Strategic Products & Services

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“DoubleTrack is a pleasure to work with, they communicate clearly and are very knowledgeable in Salesforce and best practices. Highly recommend!"

Verified transportation review on the Salesforce AppExchange

“The team at DoubleTrack is first-class across the board. They have been thoughtful in their approach in helping us build out our pricing module and have gone above and beyond to apply best practice process changes to areas that we needed to improve. Our experience with them has been nothing less than exceptional.”

Verified transportation review on the Salesforce AppExchange

Results For Transportation & Logistics Companies.

Enable more business growth while aligning organizational data and Salesforce investments to your bottom-line initiatives.

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From system implementation to ongoing improvements, grow your ROI by getting your foundations right ... and then building upon them.

Read: Salesforce mistakes transportation companies make

An excerpt highlighting challenges transportation & logistics companies face with Salesforce, by Adam Johnson:

Too many organizations are trying to force Salesforce to do something it was never meant to do: act like an Enterprise Resource Platform (ERP).

 

Salesforce says they aren’t an ERP and specifically calls out these differences. But too many companies, eyeing a new way of doing business or migrating to a cheaper platform, try to leverage CRMs like Salesforce for more than they’re intended.

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s it feasible? Yes. But should you? No.

 

The opposite is true, too. I’ve seen companies try to build their sales function in ERPs like NetSuite and Microsoft Dynamics 365.

 

But those systems aren’t purpose-built for what a CRM provides.

How We Help

Here's some of the areas of improvement you get with us:

Automated Data Capture

Streamlined Invoicing

Faster Sales Cycles

Clear Data Strategy

Customer Service Portals

Clear Business Roadmap

AI Enablement

Reduced Tech Stack Costs

What would you like help with?

01.

Streamline Quote-to-Cash

02.

Bolster Customer Support

03.

Build AI Data Foundations

04.

Ongoing Support

An excerpt from co-founder Adam Johnson' article:

As a co-founder here at DoubleTrack and a consultant for well over a decade, here’s some ways I’ve seen companies go wrong … and pay the price because of it.

 

Technology < Process

 

Here are some gaps that may be highlighted by the switch to a more robust platform:

  1. Sales teams working with unclear pipelines, lack of activity tracking, and/or uploading lists into the system at will

  2. A messy support handoff for onboarding or support

  3. Bottlenecked approval processes that over-rely on a single person to keep things moving

  4. Marketing being “out of it” once a lead gets entered into the system

 

A new technology won’t fix any of this. In fact, it may make them worse!

SUCCESS STORIES

Customers like you are on the right track

Let’s build your transportation & logistics company together

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