You're Ready To:
Collaborate Cross-Functionally
What you gain:
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Cohesive Service experiences that delight customers no matter which department they're working work
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Sales and Marketing alignment on which customers are ready for cross-sell / upsell
Increase Loyalty
What you gain:
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Faster case resolution and greater deflection of low-impact questions to self-service options
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Agentforce AI-enabled efficiency around process, reporting, and day-to-day operations
“We have worked with a number of partners (and) this was the best experience yet."
Verified review on
Salesforce AppExchange
“Great advice to determine best practice when there are multiple options.”
Verified review on
Salesforce AppExchange
How We Help
Here's some of the areas of improvement you get with us:
Case Management
Communications
Collaboration
Work Item Routing
Knowledge Articles
Automated Capture
Build Around Service Cloud
Service Cloud provides amazing functionality. Your business becomes even more effective when you're getting more value out of Salesforce with:
Leverage greater automation and insights.
The foundation for everything Salesforce.
Enable Service-Sales alignment & more won deals