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Provide Best-In-Class Service

From Sales to Service (virtual or in the field), build a system customers find helpful - not frustrating.

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It happens with Salesforce Service Cloud and DoubleTrack's consulting.

You're Ready To:

Collaborate Cross-Functionally

Problems you solve:

  • Current customers feel stress anytime they move from one department to another

  • Teams don't operate in unison and provide a consistent experience

  • IT dedicates resources to security when it could be handled by Salesforce

Increase Loyalty

Problems you solve:

  • Slow resolution to customer issues causes Support backlog

  • Field service teams spend additional time figuring out the entire situation

  • Customers can't self-serve and find their own solutions in a simple knowledge base

“We have worked with a number of partners (and) this was the best experience yet."

Verified review on
Salesforce AppExchange

“Great advice to determine best practice when there are multiple options.”

Verified review on
Salesforce AppExchange

How We Help

Here's some of the areas of improvement you get with us:

Case Management

Communications

Collaboration

Work Item Routing

Knowledge Articles

Automated Capture

Let’s build something together

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