You're Ready To:
Drive Efficiency
What you gain:
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Automated routing and decreased service response times
- Predictive sales insights that lead to more closed-won opportunities
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Clean architecture and data that supports sustainable evolution
Chart The Way Forward
What you gain:
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On-point customer experiences that are tailored to their needs and intent
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Stronger employee experiences as teams get to focus on more fulfilling day-to-day operations
"Start with your Support team.
After reviewing Salesforce's documentation, look at your support cases, current processes, and ask 'how can AI help us here?'
This is a great starting point for unlocking all that Agentforce has to offer. And of course, we're here to help."
Pete Yurchision, Co-Founder
Head of Project Services
How We Help
Avoid pitfalls of adopting new technology without aligning the right data, people, and processes to make it work at its best.
Identify relevant use cases
Clean up data issues
Fix existing Salesforce architecture
Build, test, and launch Agentforce
Integrate with existing workflows
Manage continuous improvement and new use cases
“[DoubleTrack] is a pleasure to work with, they communicate clearly and are very knowledgeable in Salesforce and best practices. Highly recommend!"
Verified review on
Salesforce AppExchange
“Phenomenal subject matter expertise and a pleasure to partner with.”
Verified review on
Salesforce AppExchange
An excerpt from co-founder Pete Yurchision's article:
Concept without an application is worthless. If it’s your CRM, it’s worse - it’s wasted budget.
Many companies have excellent concepts on how they want to use Salesforce. But many aren’t anywhere near it today.
I’ve worked in the Salesforce space for 15+ years, and a common pattern I see is:
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They’ve been using Salesforce for 5-10 years
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Most stakeholders aren’t familiar with the system and much of its sophistication
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Only out-of-the-box functionality is used