Technology Company Significantly Reduced Time From Quote to Approvals
What makes ClearDATA different
ClearDATA is the only provider of cloud security and compliance software and services purpose-built for healthcare, enabled by the powerful CyberHealth™ Platform. Their cloud security posture management (CSPM) and Managed Detection & Response (MDR) solutions offer full visibility, protection, and enforcement of security and compliance measures to protect PHI and other sensitive healthcare data in the public cloud.
"We had a great experience working with the DoubleTrack team. The scoping process was spot on and even when we had unexpected issues, the whole team pitched in and we were able to complete the project successfully and on time."
- Pepe Chavez– Business Analyst, Deal Desk
Client historically completed their price quoting manually using spreadsheets.
Challenges that impacted their business:
Lacked pricing version control
Inability to track approval status
Potential lost revenue opportunities
Salesforce recommended that ClearDATA engage with DoubleTrack based on our deep Salesforce CPQ implementation and integration experience. This would ensure the new implementation would align with best practices and mitigate potential issues.
DoubleTrack engaged and quickly came up to speed on ClearDATA’s pricing model, structure and approval processes to derive the recommended solution, which included:
Salesforce CPQ Plus
Conga Composer for Salesforce CPQ
Salesforce features: Product Bundling, Variable based pricing, Price rule, QCP, Parallel approvals, Approval delegation
NetSuite integration for billing
Significantly reduced time from quote to approval
Full visibility to approval status
Increased quote accuracy and completeness
Out of 5 CSAT