Keep deployed AI agents monitored, scored, and grounded in trustworthy data long after launch day.
Launch is the easy part. The real work starts once an agent is live and making decisions on your behalf: watching how it performs, scoring its accuracy, and staying on top of governance. We run the same Four Ps discipline as a continuous practice.
Backed by our Success Guarantee.
Not live yet? Start with an AI Readiness Assessment first.
Your agent launched fine, but nobody's watching it now. Is it still accurate? Is it drifting? Who even owns it anymore?
Conversation sampling and accuracy tracking that catch drift before it costs you.
Knowledge sources feeding your agent go stale, and it keeps confidently retrieving the wrong answer.
Knowledge sources kept current and retrieval-ready, not stale.
There's no repeatable cadence for reviewing performance, just ad hoc fixes when something breaks.
Clear ownership and a repeatable scoring cadence, not one-off fixes.
Ongoing monitoring of real agent conversations to catch drift before users notice.
A regular, structured readout on how your agent is actually performing.
Keeping the data and content your agent retrieves from current and accurate.
A named owner accountable for the agent's health, not an orphaned system nobody's watching.
The DoubleTrack Success Guarantee: our way of putting skin in the game because we're that confident of the impact you'll see.
KPIs you agree with, with a portion of project fees aligned to meeting them.
Ready to put us to the test?
The 844 Snapshot applies our data-first approach to your Customer data; it's free and takes 3 minutes.
Architecture. Before activation.
